Zoho implementations
01CRM, Books, Inventory, People, Projects, Desk, Analytics. Custom fields, workflows, blueprints, deluge scripts, REST integrations. Zoho One suite deployments.
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- Custom Software DevelopmentWeb apps, SaaS, integrations
- Custom E-Commerce Web DevelopmentStorefronts, checkout, payments, marketplaces
- Mobile App DevelopmentiOS + Android + cross-platform
- Application DevelopmentEnd-user products from MVP to scale
- Web Design & DevelopmentMarketing sites + e-commerce + portals
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- All case studiesHow we design and build custom software
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- How we workOur philosophy and project management process
CRM & ERP Implementation
CRM and ERP that fit your business — not the other way around.
Zoho, Odoo, HubSpot, SuiteCRM, custom implementations, and migrations between systems. Or you can run on EXO NODES — our own enterprise software platform, built for UAE + GCC compliance out of the box with an AI-native foundation.
Since 20171,200+ projects deliveredZoho Premium Partner · Odoo integrations · HubSpot solutions · Custom builds on EXO NODES
Capabilities
What we build.
Every engagement is scoped to your specific stack and roadmap — no cookie-cutter templates, no generic listicles.
Odoo implementations
02Odoo Community + Enterprise. Custom modules, localisation for UAE VAT + PINT AE, WPS payroll extensions. Migrations from QuickBooks + Tally.
HubSpot implementations
03Marketing Hub, Sales Hub, Service Hub, Operations Hub. Custom objects, workflows, associations, and CRM extensions. HubSpot ↔ your systems integrations.
ERP customisation
04Bespoke modules on top of Zoho / Odoo / NetSuite / SAP B1. Fields, reports, dashboards, approval chains, industry-specific extensions that the vanilla product can't reach.
Migrations
05QuickBooks / Xero / Tally / Zoho → Odoo. Zoho → NetSuite. Salesforce → HubSpot. Any → EXO NODES. Data mapping, dry-run, operator-confirmed cutover, and audit trail.
Master-data cleanup
06Deduplication, taxonomy standardisation, tax-rate mapping, chart-of-accounts reconciliation. Migrations fail on messy source data — we fix the data before we move it.
Reporting + BI
07Zoho Analytics, Metabase, Power BI, Looker Studio integrations. Cross-system dashboards, cohort analysis, board-ready KPI reports.
UAE + GCC compliance
08PINT AE e-invoicing configuration, VAT 201 mapping, ZATCA forward-compat, WPS payroll integration. Compliance built into every implementation, not bolted on.
Our process
How we run every projectStart to finish, step by step.
7 steps from the first conversation to life after launch. Durations are typical; your plan sets the real ones.
Step 1: Process mapping
Current-state audit: which systems, which processes and which pain points, mapped with the people who run them.
- You get: Current-state process maps
- Typical duration: 1–2 weeks
Step 2: Fit-gap analysis
Every requirement checked against the system: standard, configured, customised or custom-built. A written proposal with the recommended fit.
- You get: Fit-gap report and proposal
- Typical duration: 1–2 weeks
Step 3: Configuration
Data model, roles, permissions and workflows agreed with your team, then the system set up with custom modules and integrations.
- You get: Configured system
- Typical duration: 3–8 weeks
Step 4: Data migration
Customers, items, balances and history cleaned and moved, with dry runs and reconciliation before cutover.
- You get: Reconciled data
- Typical duration: 1–3 weeks
Step 5: UAT
Your team tests real scenarios on real data before cutover; issues are fixed and re-tested.
- You get: UAT sign-off
- Typical duration: 1–2 weeks
Step 6: Training & go-live
On-site and remote training for your team, then live cutover with a rollback plan.
- You get: Live system, trained team
- Typical duration: 1–2 weeks
Step 7: Hypercare
Close support in the weeks after go-live and 30/60/90-day check-ins. Ongoing support retainer available.
- You get: 30/60/90-day check-ins
- Typical duration: First 90 days, then ongoing
Common questions
01Zoho, Odoo, or custom build — how do we choose?
Zoho: fast to deploy, deep suite, good for SMBs 5-100 employees. Odoo: highly configurable open-source, better for manufacturing / warehousing / complex inventory. Custom (EXO NODES): when you're a repeatable business type (POS-heavy retail, restaurants, salons, distribution) that benefits from a purpose-built stack + AI Workforce. We give you the honest fit — often it's Zoho, sometimes it's Odoo, occasionally it's custom.
02Do you handle migrations between systems?
Yes. We've run migrations off QuickBooks, Xero, Tally, Sage, Salesforce, Zoho CRM, and legacy Access + Excel systems. Approach: (1) source data audit, (2) mapping document, (3) dry-run in a test environment, (4) operator sign-off, (5) real cutover with rollback plan.
03What about EXO NODES — should we wait for it?
It depends on your business. EXO NODES is live today for restaurants, retail, salons, laundries, tailoring and trading companies in the UAE. If you run one of those, compare it before committing to Zoho or Odoo. For other sectors, or a heavily custom process, a well-implemented Zoho or Odoo is usually the faster answer. See exonodes.com for what is live.
04How do you handle FTA e-invoicing on non-EXO-NODES ERPs?
For Zoho Books: we integrate with an accredited service provider (ASP). For Odoo: we deploy the localised PINT AE module + connect to the ASP. For custom builds: we integrate directly with the ASP's API. UAE mandate deadlines shift; we track the FTA announcements + keep clients ahead of them.
05Can you integrate our CRM with WhatsApp?
Yes. WhatsApp Business API (via Meta or 360dialog) integrated into Zoho CRM, HubSpot, or a custom system. Two-way messaging, template messages, session-message routing, agent hand-off, contact sync.
06What if we hate the system after 6 months?
Then we help you migrate off it — with the same discipline as the first migration. No lock-in. We'd rather lose the retainer than sell you a system you can't escape.
07Do you provide training?
Yes — on-site + remote, per role (admin, sales, ops). Video recordings of every session for onboarding new hires. Written SOPs for critical workflows. Post-training office hours for the first 30 days.
Free call · 30 minutes
Free 30-minute scoping call
Talk a software idea through with an engineer before you spend anything.
- 30-minute call
- No obligation
- Arabic or English
Ready to start?
15-minute scoping call, written proposal within one business day. No pushy sales.